Supportive Crisis Response

Supportive Crisis Response

Next Training - January 24th, 2018

Learn effective supportive responses to the mental health crises of clients, staff or visitors to your organization. These are modes of response which hold the potential to assuage people’s anger, fears, grief etc. without the need to involve law enforcement and incarceration. Participants are taught compassionate and humane methods of reducing the crisis reactions of people who may or may not have mental health challenges. There are any one of a number of circumstances which can trigger reactions that can link with past traumatic experiences causing people to act in ways that are frustrating and, at times, frightening to those in their proximity. The training includes didactic and interactive learning, with demonstrations, discussion, role play and a focus on common situations and specific examples tendered by attendees in advance.

Next Training: January 24th, 2018

Individual Rate – $250/person
3-5 Group Registrants – $225/person
6-10 Group Registrants – $212.50/person
11+ Group Registrants – $200/person

Learning Objectives

  • To be able to utilize response methods with the potential to reduce the involvement of law enforcement and incarceration.
  • To be able to utilize compassionate and humane methods of crisis response.
  • To be able to provide effective supportive responses to mental health crises.


Coming soon!


About the Trainers

Luba Botcheva


Luba has more than 15 years of applied research, evaluation and counseling experience in the areas of public/behavioral health and social services. She has worked in the field of mental health intervention and prevention, first as a mental health counselor for culturally diverse populations, and then as a researcher and evaluator of variety of behavioral and mental health programs in community-based organizations, schools, and clinics. Prior to joining MHASF Luba was a Senior Research Associate at Sociometrics Corporation, Los Altos where she led the design and implementation of large NIH funded research to practice initiatives for disseminating evidence based practices among behavioral health professionals.

She was a Program Director at the Children’s Health Council, Palo Alto, a research associate at the Stanford Center of Adolescence, and a Fellow at the Center for Advanced Studies in the Behavioral Sciences, Stanford where she conducted research on youth development in changing social context. Dr. Botcheva holds a Ph.D. degree in developmental psychology from Moscow State University and post-doctoral fellowship from Stanford University Department of Psychiatry and Behavioral Sciences.

David Bain


With a background in technology, education and psychology, David brings a wide range of skills to MHASF. David has lived in San Francisco since 1984, and has experienced the challenges and changes in the city and the LGBT community over time. His introduction to the mental health community in San Francisco began with an internship at the former Tenderloin Mental Health Clinic as a PhD student in clinical psychology. His training and work in HIV education with the Federal government has prepared him to work with a diverse client base, as he advances the treatment of hoarding and cluttering and removes the stigma associated with finding and keeping. David holds a MS in Education from Southeast Missouri

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