Peer-Run Warm Line

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Call Toll Free at
1-855-845-7415

 

…or chat with us

Hours of Operation
7am – 11pm, 7 days a week

*Starting November 2nd the Warm Line is going overnight and will be open between the hours of 11pm and 7am on select days. Please call 855-845-7415 for more information.

Please be aware that due to limited funding as of Sunday, Feb 11th , at 7am, we will no longer be taking calls from outside the state of California. Please check back for regular updates on how you can join our efforts to restore the Warm Line services. If you’d like to leave a recorded testimonial in support of our services please call the Warm Line. If you’re interested in donating, click here. Thank you!

The Peer-Run Warm Line, a non-emergency resource for anyone seeking support, serving our community 7 days-a-week. The Warm Line provides assistance via phone and web chat to people who need to reach out when having a hard time.  We offer emotional support and information about mental health resources.

Our Warm line is different from many others, staffed entirely by a diverse team of peers in recovery, all with lived experience of mental health challenges. Our manager, peer specialists, and counselors complete over 40 hours of training in active listening and supportive crisis response.

>> Over 86% of all calls are from repeat callers, clearly demonstrating the depth of the personal connections that the Warm Line provides.

>> Since its launch in August 2014, the Warm Line has taken over 65,000 calls, averaging more than 3,000 calls per month over the past year, and as many as 130 calls in a single day.

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